Secretarial Enterprises

All transcriptionists sign a Confidentiality Agreement. Nothing will be disclosed without your written approval.

Transcripts are sent to you upon completion via e-mail unless otherwise specified. Please make sure you have provided us with the correct e-mail address you would like transcripts sent to.

Transcripts are in Microsoft Word format unless otherwise specified. Please discuss with us deadlines you are requesting for each project. Occasionally there will be technical difficulties due to an Internet Service Provider's technical problem, electrical or server outage, or some other problem of a similar nature. It has only happened to us two times and both times it was a matter of just a few hours before the problem was resolved.

Call for scheduling before sending tapes.
Please let us know prior to sending Secretarial Enterprises any tapes so that we are aware they are coming. We have found during the winter if there are bad weather conditions not even Fed Ex guarantees delivery time.

Payment is due upon completion of work. Large projects that take over a week will be billed weekly and payment will be due immediately upon receipt of bill.

We accept business checks, Cashiers Checks and money orders. We also accept VISA, MasterCard and American Express through Paypal on the web. 

There is a $25.00 service fee for any returned checks. Unpaid accounts over 30 days are subject to a $20.00 monthly late payment charge

 

 

Services & Procudures

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